Response to a complaint

That is a complaint letter of nadia.
This is my response :

The Residents’ Help Organization
Colosseum 1
1213 NL Hilversum
The Netherlands
April 4, 2016

28 Whitwchapel Court
The Netherlands

Dear Ms Nadia,

We have received your letter of March 20, 2016 about the rent rise. I appreciate you letting us know about this.

I understand your disappointment. We as help organization will try our best to help you.

We had received some equal complaints about the same flat. We had sent an admonition letter to the owners of the flat. Then, you can take a breath because our information says that the owners of the flat will held a negotiation forum for tenants of the flat as a response of the admonition. We will also attend that forum to ensure that the negotiation will not make tenants get the disadvantageous.

You are welcome to call me to discuss this further.

Sincerely,


Sintya Nirmayasari